Terms of Use
Last Updated: March 1, 2026
Welcome to Melrani. These Terms of Use govern your access to and use of our online platform, workshops, courses, and related services. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account, accessing our platform, or participating in any of our workshops or courses, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you may not use our services.
2. Description of Services
Melrani provides an online educational platform offering workshops, courses, interactive exercises, and collaborative tools focused on practical skill development. Our services include but are not limited to:
- Access to online workshops and educational content
- Interactive exercises and step-by-step assignments
- Collaborative learning tools and community features
- Progress tracking and certification programs
- Communication with instructors and fellow participants
3. User Accounts
3.1 Account Creation
To access certain features of our platform, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these Terms of Use or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.
4. User Conduct
You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws or regulations
- Infringing upon the intellectual property rights of others
- Transmitting any harmful, threatening, abusive, harassing, defamatory, or offensive content
- Impersonating any person or entity or misrepresenting your affiliation with any person or entity
- Interfering with or disrupting the integrity or performance of our services
- Attempting to gain unauthorized access to our systems or other user accounts
- Collecting or harvesting any information about other users
- Using our services for any commercial purpose without our express written consent
- Sharing your account credentials with others or allowing others to access your account
- Submitting false or misleading information
5. Intellectual Property Rights
5.1 Our Content
All content provided through our services, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, software, course materials, and workshop content, is the property of Melrani or its content suppliers and is protected by intellectual property laws.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services and content solely for your personal, non-commercial educational purposes. This license does not permit you to:
- Reproduce, distribute, or publicly display any content from our platform
- Modify or create derivative works based on our content
- Download content except where explicitly permitted
- Remove any copyright or proprietary notices from content
- Transfer, sell, or sublicense your access rights to others
5.3 User-Generated Content
You retain ownership of any content you submit to our platform. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with providing and promoting our services.
6. Payment and Refunds
6.1 Fees
Certain features of our services require payment of fees. All fees are stated in the applicable currency and are non-refundable except as expressly provided in these terms or required by law.
6.2 Payment Processing
Payments are processed through third-party payment processors. You agree to provide accurate and complete payment information and authorize us to charge the applicable fees to your chosen payment method.
6.3 Refund Policy
Refund requests must be submitted within 14 days of purchase. Refunds may be granted at our sole discretion based on the circumstances of your request and your level of engagement with the course content. No refunds will be provided after you have completed more than 25 percent of a course or workshop.
6.4 Price Changes
We reserve the right to modify our pricing at any time. Price changes will not affect any purchases already completed but may apply to renewals or future purchases.
7. Workshop Participation
7.1 Enrollment
Enrollment in workshops and courses is subject to availability. We reserve the right to cancel or reschedule workshops at any time, in which case you will be notified and offered a full refund or transfer to another session.
7.2 Participation Requirements
You are expected to participate actively and respectfully in workshops and courses. Failure to meet minimum participation requirements may result in forfeiture of access without refund.
7.3 Certification
Certificates of completion are awarded based on successful completion of course requirements. Certificates are issued in digital format and reflect your achievement at the time of completion.
8. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to our collection and use of your information as described in the Privacy Policy.
9. Third-Party Links and Services
Our platform may contain links to third-party websites or services that are not owned or controlled by Melrani. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party content or services.
10. Disclaimers
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that our services will be uninterrupted, error-free, or secure
- Warranties regarding the accuracy, reliability, or completeness of content
- Warranties that our services will meet your specific requirements or expectations
We do not warrant that our educational content will result in any particular outcome, skill level, employment, or financial benefit. Your success depends on many factors beyond our control.
11. Limitation of Liability
To the maximum extent permitted by law, Melrani, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your access to or use of or inability to access or use our services
- Any conduct or content of any third party on our services
- Any content obtained from our services
- Unauthorized access, use, or alteration of your transmissions or content
Our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Melrani, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
- Your access to or use of our services
- Your violation of these Terms of Use
- Your violation of any third-party rights, including intellectual property rights
- Any content you submit to our platform
13. Modifications to Services
We reserve the right to modify or discontinue, temporarily or permanently, our services or any features or portions thereof with or without notice. You agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuance of our services.
14. Changes to Terms
We may revise these Terms of Use from time to time. The most current version will always be posted on our website with the "Last Updated" date. By continuing to access or use our services after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using our services.
15. Governing Law and Dispute Resolution
These Terms of Use shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any dispute arising from or relating to these terms or our services shall be resolved through good faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration or in courts of competent jurisdiction.
16. Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent.
17. Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices or agreements published by us on our platform, constitute the entire agreement between you and Melrani concerning our services and supersede all prior agreements and understandings.
18. Contact Information
If you have any questions about these Terms of Use, please contact us:
Melrani
Graaff Reinet Rd, Uitenhage, Gqeberha, 6230, South Africa
Email: [email protected]
Phone: +27614374323
By using our services, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them.